Quote:
Originally Posted by Franco_Barsei
KC trap issues aside, don't you get really pissed even if one of your favourite/regular MLs cancels your appointment really belated, like 20 mins before ? And for more than twice. Sometimes we RTM so often that she starts to get complacent and slacken off (like finish 10 minutes ahead of time) or fly aeroplane as mentioned earlier.
I feel that we shouldn't take such things in our stride just because she's a demi-goddess in our eyes. At the very least, we need to show that we're not pushovers. So tell her in no uncertain terms that this shouldn't be the way and stop visting her if such things persist.
Sure, one can counter-argue that the loss of just one customer -- you -- would hardly dent their coffers, but we need to show some backbone and not crawl back to them even after bring shortchanged repeatedly.
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This kind of antics is what i cant tolerate most, last minute cancel. The only thing worse is you reached liao radio silence. If kena this I confirm expose the radio silence type here to pre-empt us all. For cancellation like an hour or more in advance I will determine how she offer to make up for it (i don't mean discount or special), to me she should AUTO allow you another slot of your preference, no questions asked. If she do that, I am fine.
Momo once cancelled me one hour before but because she auto make the effort to accommodate my next preferred slot, I never really hold it against her, and I not even that regular RTM with her. So to me how the ML make up for it is crucial. If she don't give a shit then hell yeah, I will state the FACTS here.
Usually is coz the bro before us extend, pay extra or maybe buy her hour to bring her jalan or makan lah, such offer too enticing for them to turn down.
Of course, they're genuine cases last minute really something crops up, then depends on whether she professional enough to apologize and offer solutions lor. Most can't be bothered lah, like you say, one less RTM customers no biggie, especially if red hot MLs..then we do the same lor, let a more worthy ML earn the $$..until they too let us down.. Vicious cycle
